Overview
At Digisters, we strive to provide high-quality digital marketing services to our clients. However, if you are not satisfied with the services you have received, you may be entitled to a refund or return in certain circumstances.
This policy sets out the circumstances in which we will offer a refund or return, and how you can request one. Please read on to learn more about our refund and returns policy.
What is our policy on refunds and returns?
We offer a full refund or return in the following circumstances:
- If you have not received the services you ordered: If you have not received the digital marketing services you ordered, we will offer you a full refund or return.
- If the services you received are not as described: If the digital marketing services you received are not as described, we will offer you a full refund or return.
- If the services you received are of poor quality: If the digital marketing services you received are of poor quality, we will offer you a full refund or return.
How do you request a refund or return?
If you wish to request a refund or return, please contact us using the contact details provided below. You will need to provide us with details of the services you received and explain why you are requesting a refund or return.
We will review your request and respond to you within a reasonable time. If we agree to offer you a refund or return, we will provide you with instructions on how to proceed.
What if you are not eligible for a refund or return?
If you are not eligible for a refund or return, we will explain our decision to you and the reasons for it. You may still have other rights and remedies available to you under UK consumer law.
Contact us
If you have any questions about our refund and returns policy, or if you wish to request a refund or return, please contact us using the following details:
Email: hello@digisters.com
Address: Digisters LTD, 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom
This policy was last updated on 25, November 2022. We reserve the right to update or modify this policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you by posting the updated policy on this page.
